If you ordered and did not get a response, check to see if the order was refunded to your credit card statement. If your e-mail bounces (for example "user is over quota") we will treat that as an unfulfillable order, and if we can't get a hold of you another way, we will refund the order. Please try again with a different e-mail address.

Apparently a server upgrade by our web hosting service broke both the shopping cart system and the feedback pages (from April 20th to July 11th). The feedback messaging system is still down but the shopping cart/order system is back up. We apologize for any inconvenience that this might have caused and invite you place orders now that the order system is working again. Check back hopefully in a few days for good news regarding the feedback/messaging page.

Payments are being handled by PayPal until a permanent payment processor is set up.

Note - you do not need to have a PayPal account in order to use your debit or credit card to pay. Although PayPal will attempt to ask you to set up an account, you are under no obligation to do so, and can just treat them as a normal payment processor. Just choose "Pay with Debit or Credit Card", enter your e-mail and check out as guest, at the very end, deselect "save info & create your paypal account". Yes, this is a giant pain and we apologize. PayPal is much more aggressive than they used to about trying to convert users and we are actively looking at alternatives because of this.

• To order, go to Modeling Fonts or Sci-Fi Fonts, click through to the font you wish to purchase, add to the shopping cart, then check out.
• Our listed prices may be updated during this process, to reflect our increased costs. Please bear with us.

These orders are handed manually - we process them by hand when the e-mail from Paypal is received, there is no instant download option at this time.

If you need these fonts urgently, do not wait until the last moment to place an order and expect to get an immediate response.

Please note that once processed, you will get an e-mail from us with your download and unlock information, completely separate from the PayPal order receipt.

If you need assistance, please contact us.